Take the Smarta Switch

The energy switching platform Australia can actually trust.

Stop overpaying.
Take the Smarta Switch.

Free to you, always. Every retailer on our panel priced against what you pay now, in plain English, with our commission shown on every line.

Checking rates across our retailer panel Take the Smarta Switch

Send one page of your bill. Takes about ninety seconds, and it is free.

Nothing switches until you say so. If your deal is already sharp, we'll tell you.

We're paid by the energy retailer when you switch, never by you.

The Smarta Switch

Ninety seconds of your time. The rest is ours.

Most brokers keep you in the dark and call it service. Here is the whole thing, stage by stage, including which bits land on your desk and which never do.

  1. You About 90 seconds 01

    Find your renewal date

    Send one page of your last bill. It carries your usage, your current rate and the date your contract ends, which is the number most businesses cannot tell you and the one that costs them the most.

  2. You Usually 24 to 48 hours 02

    See better prices

    You give us the nod on screen, then we put your site to every retailer on our panel that can actually price it. You see every offer that comes back, including any that came back worse than what you are already on.

    What the LoA does, and what it doesn't
  3. Smarta 10 to 20 business days 03

    Switch

    You pick one, or you stay put if your current deal is already sharp and we will tell you when it is. We handle the contracts, the transfer date and the closing reads. No hold music, no 1300 number.

  4. Smarta Supply never interrupted 04

    We manage it

    Your renewal date goes on the clock in your Smarta account the day you sign. We are back in touch ninety days before it, not the week after you have quietly rolled onto a default rate.

Take the Smarta Switch

Real customer, real bill

Meet Emma.

She runs The Hutong Bagel Co, and she is one of the businesses looked after by the original Smarta Switch in the UK, where the family started in 2015. Same playbook, same standards, now running here in Brisbane.

Common questions

The bits people ask before they pick up the phone.

How exactly are Smarta Switch paid?
When we move your account to a new retailer, that retailer pays us a commission, partly upfront, partly as a trail over the life of the contract. We don't charge you a fee, mark up your rate, or add anything to your invoice. Ask us the exact dollar amount on any specific deal, we'll tell you.
Will my power get cut off when I switch?
No. Switching retailers doesn't touch the wires or your meter. Same poles, same wires, same network operator (Energex for nearly all SEQ). You just get a different name on your invoice, and a better number.
How long does a switch take?
Typical SEQ small-business switch: 10–20 business days from signing the Letter of Authority. We send the LoA, you sign, we lodge with the new retailer, they handle the meter-data hand-off with the network. Your old contract ends, the new one starts.
What's a demand charge and why is mine so high?
Demand charges are the highest 15- or 30-minute usage peak in the month, multiplied by a $/kVA rate. If you've got AC cycling on at the same time as kitchen equipment, that peak compounds. The fix is usually a tariff that prices demand more fairly, or moving you off demand-tariffs altogether if your usage is too small to need them.
Am I on the right small-business tariff?
Probably not. Retailers don't migrate you automatically when better tariffs become available. We look at your usage profile, your peak demand, and your trading hours, then map you to the tariff your bill actually wants.

All the questions we get asked →

Two minutes today. Probably hundreds saved next month.

No commitment. No pressure. Just a clear comparison of what you could save, and a real person on the end of the phone if you want to talk it through.

Take the Smarta Switch
Take the Smarta Switch Talk to an expert